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Survival of the Smartest: Managing Information for Rapid Action and World-Class Performance, by Haim Mendelson, Johannes Ziegler
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Drawing on the innovative concept of Organizational IQ and a study of companies in seventeen countries, Survival of the Smartest charts a course for managers to follow into the twenty first century.
At the heart of the book is the authors' assessment tool of an organization's future health, which they call Organizational IQ. It measures a company's ability to quickly process information and make effective decisions. As industry clockspeeds accelerate everywhere, a high IQ has become a prerequisite for survival. Low IQ companies that the authors studied, on the other hand, have already vanished.
Case studies form Hewlett-Packard, British Petroleum, Sun Microsystems and Chrysler, among others, illustrate how companies can improve their Organizational IQ. How did Hewlett-Packard become the dominant player in printing? How did British Petroleum transform itself from a stodgy behemoth into the most agile and competitive player in the oil industry? How did Chrysler rise from the brink of bankruptcy to become the auto industry's prized asset?
In these companies, technology by itself only played a secondary role: to be successful, the entire organization had to become smarter. The authors show how key strategic decisions turned around these companies' Organizational IQ-and with it, their fortunes. A detailed company case study takes you in slow motion through the different steps you can take to improve the IQ or you own organization.
Survival of the Smartest offers a rare blend of a coherent framework, in-depth company case studies, a sound research base, and a detailed, step-by-step implementation example. Based on a landmark study of 164 organizations worldwide, conducted as part of a partnership between Stanford University, McKinsey & Company and the University of Augsburg, Organizational IQ is proving to be the acid test for the success or failure of companies around the world.
Haim Mendelson, PhD, is the James Irwin Miller Professor of Information Systems at the Stanford Business School, leader of the Technology, Organizations, and Markets area at the Stanford Computer Industry Project, co-director of the Stanford Executive Program on Strategic Uses of Information Technology, and a consultant to leading high-tech firms and financial institutions.
Johannes Ziegler, PhD, is the cofounder of Synesis Management Consulting. Synesis helps senior executives in leading high-tech companies, including Hewlett-Packard, Cisco, 3Com, and Intuit, to measure and improve their Organizational IQs. Before founding Synesis, Dr. Ziegler was a consultant with McKinsey & Company.
- Sales Rank: #2748559 in eBooks
- Published on: 2008-05-02
- Released on: 2008-05-02
- Format: Kindle eBook
Review
"Survival of the Smartest is a practical and action-oriented roadmap for managing in the Information Age. It can save you much pain by tapping into the experience of managers who have done it before."-Eric Benhamou, CEO, 3 Com
"Most executives acknowledge that they need to prepare their organizations for the challenges of the 21st century. But how do you know where you stand and what are the most important levers for improvement? Survival of the Smartest is a must read for any manager who is looking for answers to these questions." -Guenter Mooshammer, Senior VP, Vishay Semiconductor
"Mendelson and Ziegler brilliantly capture the character if organizations smart enough to function successfully in a turbulent world. Loaded with powerful concepts and how companies have successfully applied them, Survival of the Smartest will teach you hot to create a "High-IQ" company and avoid the traps that make good companies mediocre." -Jerry Porras, Lane Professor of Organizational Behavior, Stanford Business School, and Co-author, Built to Last
"Professor Mendelson and Dr. Ziegler make it abundantly clear that if your organization is not on the path to becoming a high-IQ company, then it is probably on the road to extinction. This book packs a lot of wisdom that is eminently useful to companies large and small, hi-tech and low-tech. With a solid research base at Stanford Business School and loads of real-world experience, Survival of the Smartest captures essential truths for management in the Information Age." -Charles Fine, Professor, Sloan School of Management, MIT, and author of Clockspeed: Winning Industry Control in the Age of Temporary Advantage
"This book shows how winning information-age firms can turn speed from a potential problem into a weapon and turn a flood of information into a competitive advantage." -Scott Cook, Co-founder, Intuit, Inc.
"Survival of the Smartest is a comprehensive set of tools for measuring the IQ of your organization and systematically improving an organization's ability to learn. I found the book to be both a pragmatic and practical way to hone the competitiveness of any company." -John McHugh, General Manager, Hewlett-Packard ProCurve Networking Business
From the Inside Flap
Drawing on the innovative concept of Organizational IQ and a study of companies in seventeen countries, Survival of the Smartest charts a course for managers to follow into the twenty-first century. At the heart of the book is the authors' tool for assessing an organization's future health, which they call Organizational IQ. It measures a company's ability to quickly process information and make effective decisions. As industry clock speeds accelerate everywhere, a high IQ has become a prerequisite for survival. Low IQ companies that the authors studied, on the other hand, have already vanished. Case studies from Hewlett-Packard, British Petroleum, Sun Microsystems, and Chrysler, among others, illustrate how companies can improve their Organizational IQs. How did Hewlett-Packard become the dominant player in printing? How did British Petroleum transform itself from a stodgy behemoth into the most agile and competitive player in the oil industry? How did Chrysler rise from the brink of bankruptcy to become the auto industry's prized asset? In these companies, technology by itself played only a secondary role: to be successful, the entire organization had to become smarter. The authors show how key strategic decisions turned around these companies' Organizational IQs-and with it, their fortunes. A detailed company case study takes you in slow motion through the different steps you can take to improve the IQ of your own organization. Survival of the Smartest offers a rare blend of a coherent framework, in-depth company case studies, a sound research base, and a detailed, step-by-step implementation example. Based on a landmark study of 164 organizations worldwide, conducted as part of a partnership between Stanford University, McKinsey & Company, and the University of Augsburg, Organizational IQ is proving to be the acid test for the success or failure of companies around the world.
From the Back Cover
Drawing on the innovative concept of Organizational IQ and a study of companies in seventeen countries, Survival of the Smartest charts a course for managers to follow into the twenty-first century.
At the heart of the book is the authors' tool for assessing an organization's future health, which they call Organizational IQ. It measures a company's ability to quickly process information and make effective decisions. As industry clock speeds accelerate everywhere, a high IQ has become a prerequisite for survival. Low IQ companies that the authors studied, on the other hand, have already vanished.
Case studies from Hewlett-Packard, British Petroleum, Sun Microsystems, and Chrysler, among others, illustrate how companies can improve their Organizational IQs. How did Hewlett-Packard become the dominant player in printing? How did British Petroleum transform itself from a stodgy behemoth into the most agile and competitive player in the oil industry? How did Chrysler rise from the brink of bankruptcy to become the auto industry's prized asset?
In these companies, technology by itself played only a secondary role: to be successful, the entire organization had to become smarter. The authors show how key strategic decisions turned around these companies' Organizational IQs-and with it, their fortunes. A detailed company case study takes you in slow motion through the different steps you can take to improve the IQ of your own organization.
Survival of the Smartest offers a rare blend of a coherent framework, in-depth company case studies, a sound research base, and a detailed, step-by-step implementation example. Based on a landmark study of 164 organizations worldwide, conducted as part of a partnership between Stanford University, McKinsey & Company, and the University of Augsburg, Organizational IQ is proving to be the acid test for the success or failure of companies around the world.
"Survival of the Smartest is a practical and action-oriented road map for managing in the Information Age. It can save you much pain by tapping into the experience of managers who have done it before."-Eric Benhamou, CEO, 3Com
"Most executives acknowledge that they need to prepare their organizations for the challenges of the 21st century. But how do you know where you stand and what are the most important levers for improvement? Survival of the Smartest is a must read for any manager who is looking for answers to these questions."-Guenter Mooshammer, Senior Vice President, Vishay Semiconductor
"Mendelson and Ziegler brilliantly capture the character of organizations smart enough to function successfully in a turbulent world. Loaded with powerful concepts and how companies have successfully applied them, Survival of the Smartest will teach you how to create a "High-IQ" company and avoid the traps that make good companies mediocre."-Jerry Porras, Lane Professor of Organizational Behavior, Stanford Business School, and coauthor, Built to Last.
"Professor Mendelson and Dr. Ziegler make it abundantly clear that if your organization is not on the path to becoming a high-IQ company, then it is probably on the road to extinction. This book packs a lot of wisdom that is eminently useful to companies large and small, hi-tech and low-tech. With a solid research base at Stanford Business School and loads of real-world experience, Survival of the Smartest captures essential truths for management in the Information Age."-Charles Fine, Professor, Sloan School of Management, MIT, and author of Clockspeed: Winning Industry Control in the Age of Temporary Advantage.
"This book shows how winning information-age firms can turn speed from a potential problem into a weapon and turn a flood of information into a competitive advantage."-Scott Cook, cofounder, Intuit, Inc.
Most helpful customer reviews
3 of 3 people found the following review helpful.
Great summary of high tech management keys
By A Customer
In Survival of the Smartest, Haim Mendelson and Johannes Ziegler explain what I believe are the Key Success Factors of successful management in the Information Age. And best of all, they do it in a factual, no-frills way that is rich with actual examples. An organization's ability to:
1) Consistently collect the right information from the necessary internal and external sources, 2) Effectively manage that information: getting it to those who need to know quickly and easily 3) Consistently have the right people making good decisions quickly with the right information 4) Rapidly communicate those decisions to all who need to know
are the information management processes at the heart of all high tech businesses (and more and more for all businesses). The brilliance of Survival of the Smartest is in showing how these processes can be measured and quantified into an Organizational IQ; much like a human's IQ. The difference, of course, is that Organizational IQ can be dramatically improved in fairly short order - as many of the real-life examples in the book document. The concept of the Organizational IQ allows managers to quantify and therefore improve their organization's performance along these dimensions.
Survival of the Smartest is based on a unique blend of insightful thinking, original research with over 100 leading high tech companies, and hands-on experience. With the in-depth case examples and the "how-to" chapter at the end, this book is by far more practical and the concepts are more applicable than those of any other business book I've read so far along these lines. I've actually put a number of the concepts from Survival of the Smartest to the test at my company (MySoftware Company: Nasdaq: MYSW). And as any MYSW shareholder will tell you, as the 9th best performing stock on all US capital markets in 1998 - and up another 40% so far this year - the proof of the Organizational IQ pudding is sweet indeed.
Gregory W. Slayton President and CEO MySoftware Company
1 of 1 people found the following review helpful.
Informative and entertaining
By A Customer
This really is a great book -- it tells you not only what works, but why it works and how to make it work. The book is interesting, entertaining and useful. The authors come up with a way of measuring the "IQ" of an organization; using a variety of cases and examples, they demonstrate what IQ means; and they give you a step-by-step guide for improving the IQ of your own organization.
The book starts with a lively discussion of the components of IQ. In the second part, "Getting Smarter", the authors explore in-depth three case-studies of companies that tried to improve their IQ. And in the third part, "Your Turn", they detail a blow-by-blow account of their own work with one company.
You should really start reading this book from the end: the authors' description of their experience in turning around a company is both engaging and compelling. You should then flip back to the first part, to understand in more depth what IQ is all about. If you are in high-tech, you will surely identify with what these authors have to say. If you are not, you will soon be there!
I most enjoyed the story of "Modex", recounted in one of the chapters. Second in line was the story of British Petroleum, which showed how IQ works in companies that are not in high-tech. But the entire book was refreshing and entertaining, free of heavy jargon and babblespeak: just straight talk and to the point. The authors' Organizational IQ" is measurable, it's actionable, and it's fun to read about.
5 of 5 people found the following review helpful.
a large leap forward for humanity -and IQ - of organisations
By Christopher Macrae
The importance of this book can be judged by any employee asking why can't we work in an organisation which is better developed on the author's 5 Organisational IQ factors:
1 EXTERNAL INFORMATION AWARENESS, ie each part of our organisation captures external information (customers, technology opportunities, competitors' actions) quickly and accurately
2 EFFECTIVE DECISION ARCHITECTURE, ie in our organisation decisions are made at the right level (by the people with the best information and perspective). As a result decisions : are made quickly, have high quality, instill ownership and accountability
3 INTERNAL KNOWLEDGE DISSEMINATION, ie each part of our organisation knows what it needs to know when it needs to know it. Effective information flows 4-dimensionally: Horizontal, cross functional Top-down, org-wide goals and priorities Bottom-up, operational challenges and opportunities Learning, review over time of all of above
4 ORGANISATIONAL FOCUS, ie organisation systematically fights overload and complexity by: Limiting scope of the business; focusing on core competences; simplifying processes
5 CREATING AN INFORMATION AGE BUSINESS NETWORK, ie Organisation maximises the value of eternal partnerships by applying the above 4 High IQ factors to the entire business network
Would love to share experiences with anyone working or reading up on how to improve organisations IQ factors
chris macrae, chief infomediary, brandknowledge.com e-mail wcbn007@easynet.co.uk
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